We’re back from the Mumbai WordCamp 2015. And there’s so much to tell!
A big shoutout to all the organizers for putting up a great show.
Time to replay some really amazing sessions:
WordCamp Mumbai 2015 ended on a high!
Automattician Mahangu conducted a refreshing customer support bootcamp. There was so much to learn. And having been a teacher for several years, Mahangu knows exactly how to explain.
He spoke about the right way to handle support requests. He also stressed on how to make a customer more independent with each support interaction. Essentially, he spoke about making a transition from being a fixer to a teacher.
Docs, videos, Skype sessions, PPTs and more – he asked people to do all that it takes to help a customer help himself.
Customer support doesn’t have to be about “Who loses cool first”
BTW, I don’t think he would have made a very strict teacher 😀
A lovely session!
Simple WordPress Troubleshooting
Jatin managed to address some of the most common and bugging WordPress issues in record time in WordCamp Mumbai. He spoke about the infamous white screen of death and also about some problems like the internal error, the database connection error and the indefinite maintenance mode error.
You can grab all the troubleshooting hacks in his presentation.(Will upload the link soon)
Better WordPress Development With Vagrant
Gaurav showed how we can make the “Works on my machine” syndrome go away. He spoke about Vagrant, a tool that helps in creating and configuring development environments.
Vargant allows you to take a universal approach while coding. It steps in to get distributed teams collaborate and work exactly in the same space. If most developers begin working with such wonderful tools, I’m sure we’ll hear lesser and lesser of excuses like “Works on my machine” ,”Worked locally when I tried” and “Perhaps something’s wrong with your server config”
Building Themes: Lessons Learned from Contributing to Default Themes
Three times WordPress core theme contributor, Konstantin shared some amazing lessons from his experience. He asked people to be respectful, helpful and humble. And to be all of this while following all the rules – He’s German and he’s very strict about them :D.
Konstantin urged developers to code like they mean it and also to try to get it right in the first go.
In an answer to someone’s question, he suggested people to avoid themes with custom post types as they make moving to a different theme difficult. (This tip is so useful to so many of us!)
The Settings Experience – Why It Sucks
The paradox of choices! And what makes less more – Bryce gave an intriguing talk about what really creates a great user experience. And one thing that certainly doesn’t contribute a lot of value is a great number of options. He also discussed some feedback that WooCommerce 360 received while it was still in the making (Because of its zillion choices).
This was his first ever speaking session and he carried it really well. In fact, his keynote resonated with lots of other sessions too.
Bryce simply directed developers to decide on behalf of the users. The less choices the better.
Rahul showed everybody how to debug like a hero :). He did a cool demo using EasyEngine and you need to watch it to know what I mean. I’ll update this post once I have the link to the presentation video.
Goodbye to /wp-admin
Sam has the art of foretelling future! At least about WordPress. And this time around, he makes another very powerful prediction about the wp-admin going away :O.
But only for the better!
He said that we’ll move towards a more seamless experience – the backend interfaces will extend highly customized/personalized experiences instead of the dashboard that sits there currently.
Sam used a very funny video clip to visually convey what’s possible 😀 – Will share soon.
We’ll keep an eye out for this one too, Sam!
WordPress and the Youth
Krishna’s just 17 years old and and it’s amazing to hear her speak about other teens. She profiled some interesting youngster groups. And later explained how this information can be used to create and the right content and tone that these fiery youngsters will relate to.
Way to go girl!
The Content Creator’s Life – Challenges, Motivations, Concerns
I had heard a lot about Ramya’s session from the last Mumbai WordCamp. And she didn’t disappoint me this time!
If you’re a blogger with unconventional views (at least the ones that seem unconventional to others), your life can get tough! While most people are understanding and respect your privacy, there will be some who will overstep.
Ramya shared some amusing stories about her blogging journey. If you create content, I’m sure you’ll relate with all that she had to say.
Empowering global ecommerce: Value of open source, globalized product strategy and localization
WooCommerce powers about 660,000 online store – it was so nice to hear its Business Analyst, Joel share key strategic moves that helped the brand grow.
He explained how adding specific features made WooCommerce more appealing to certain market segments. There was so much to take away from his talk.
It was also inspiring to hear Joel talk about nurturing relationships. You can only go so far on your own. Building relationships (both online and offline) is critical for growth.
The Philosophy that drives WordPress
Right from the famous 5 minute install to the absolute freedom of the GPL license, he spoke about all the things that we love about WordPress. He stressed that WordPress will continue to be the most popular CMS as long as it’s developed around content creators.
And there was an impromptu debate that broke out right afterwards – we are suspicious that the session triggered it 😀
Typography for WordPress
Raj knew what he was speaking about. He confidently explained the difference between Serif and Sans Serif. He suggested that it’s a good idea to use 2 fonts on your site – one for the regular text and the other one for titles (Preferably a combination of a Serif and a Sans Serif style)
He also recommended some fonts and resources.
I’ll be updating this post once I have links to all the presentations and videos. If you’ve any WordCamps or Meetups around you, be sure to attend, there’s so much to learn from others.